Do I need an account to place an order?
No, you do not need an account to shop with us. However, creating an account allows you to track your orders, save your details for faster checkout, and access special offers.
How can I create a new account?
You can create an account by clicking on the “Sign Up” button on our website and providing your name, email, and password. Once completed, you can log in anytime to manage your orders.
What are the steps to place an order?
Browse our products, select the items you wish to purchase, and add them to your shopping cart. Proceed to checkout, enter your delivery details, choose a payment method, and confirm your order.
What payment methods are accepted?
We accept a range of secure payment options, including credit/debit cards, online banking, and other available digital payment methods. All transactions are safe and encrypted.
Can I modify or cancel my order after placing it?
Orders can be amended or cancelled within a short period after placement. Please contact our support team as soon as possible to request changes.
How do I apply a discount or promo code?
During checkout, enter your valid discount code in the designated field, and the discount will be applied to your order total before payment.
How will I know that my order is confirmed?
Once your order is successfully placed, you will receive an email confirmation with your order details and a reference number for tracking.
What should I do if I can’t add items to my cart?
If you experience issues adding items to your cart, try refreshing the page, clearing your browser cache, or using a different device. If the problem persists, contact our support team for assistance.
